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Project Chat

The project chat is your central communication hub.

Participants

  • You and your team
  • Assigned experts
  • Platform operations
  • Account manager (enterprise)

Features

  • Real-time messaging
  • File sharing
  • @mentions for attention
  • Full history preserved

Best Practices

Keep communication in platform chat
Be clear and professional
Respond within 24-48 hours
Document important decisions

Don’t

  • Take conversations to personal email
  • Share sensitive info outside platform
  • Ignore expert messages
See the full Expert Chat Guide for detailed features.