Time Tracking Policy
This policy outlines expectations and rules for time tracking on FlexDuty.Purpose
Accurate time tracking ensures:- Fair compensation for experts
- Transparent billing for clients
- Trust between all parties
- Clear records for disputes
Expert Responsibilities
Accurate Tracking
Experts must:Track time only for active project work
Pause timer during breaks
Stop timer when not working on the project
Not track time for personal learning unrelated to the project
Prohibited Activities
Do NOT track time for:- Breaks, meals, personal activities
- Working on other projects
- General skill development
- Administrative tasks unrelated to project
- Waiting for responses (unless on-call)
Client Rights
Clients can:- View time logs in real-time
- Request clarification on entries
- Dispute suspicious entries
- Request detailed breakdowns
Platform Oversight
FlexDuty may:- Review time logs for anomalies
- Adjust entries in cases of clear error
- Investigate disputes
- Take action against fraudulent tracking
Time Adjustments
When Adjustments Occur
- Timer left running overnight
- Technical issues prevented tracking
- Agreed-upon corrections
- Dispute resolutions
Process
- Issue identified
- Platform ops reviews evidence
- Adjustment made with documentation
- Both parties notified
Consequences
| Violation | Consequence |
|---|---|
| Accidental over-tracking | Correction, warning |
| Pattern of over-tracking | Account review, potential suspension |
| Intentional fraud | Account termination, potential legal action |