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Data Usage Policy

This policy explains how FlexDuty collects, uses, and protects your data.

Data We Collect

From Experts

Data TypePurpose
Profile informationMatching with projects
Work historyBuilding your reputation
Time trackingAccurate billing
CommunicationsProject coordination
Payment detailsProcessing payouts

From Clients

Data TypePurpose
Company informationAccount setup
Project scopesExpert matching
CommunicationsProject coordination
Payment detailsBilling and escrow

How We Use Data

Matching experts with projects
Processing payments
Improving platform features
Preventing fraud
Customer support
Legal compliance

Data Sharing

We share data with:
PartyWhat We ShareWhy
StripePayment infoProcess payments
ClientsExpert profilesProject matching
ExpertsProject detailsWork execution
Service providersLimited dataPlatform operations
We do NOT:
  • Sell your data to advertisers
  • Share data without business purpose
  • Use data for unrelated purposes

Data Protection

Security Measures

  • Encryption at rest and in transit
  • SOC 2 compliant infrastructure
  • Regular security audits
  • Access controls and logging
  • Secure development practices

Your Rights

You can:
  • Access your data
  • Correct inaccuracies
  • Request deletion (with limitations)
  • Export your data
  • Opt out of marketing

Data Retention

Data TypeRetention Period
Account dataDuration of account + 7 years
Project data7 years after completion
Communications7 years
Financial recordsAs required by law

GDPR Compliance

For EU users:
  • Lawful basis for processing
  • Right to access
  • Right to rectification
  • Right to erasure
  • Data portability
  • Right to object

Requests

To exercise your data rights:
  1. Email privacy@flexduty.com
  2. Include your account email
  3. Specify your request
  4. We’ll respond within 30 days

Updates

We may update this policy. Material changes will be notified via email.

Contact

Privacy questions: privacy@flexduty.com